State Farm® Insurance Agent Nick Rome
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Henry Burd
November 7, 2026
"Had the pleasure of working with Shawnna Poindexter, for a mutual customer of ours. She was absolutely great, attentive, and knowledgeable. 10/10 recommend."
Stefanie Phillips
November 5, 2026
"The whole team is top notch! They always respond quickly and make sure all your insurance needs are met!"
"Thank you so much for the 5 stars, Stefanie! We truly appreciate your feedback and are always happy to help whenever you need us. "
Kathy Garner
November 4, 2026
"Exceptional Service Always! Thanks Nick."
"Thank you so much for the 5 stars, Kathy! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
crystal carnley
October 30, 2026
"If I could give Shawnna 10 stars, I would in a heartbeat! We have recently had several insurance claims, and she has been nothing short of wonderful through every single one. She has gone above and beyond to make sure we were taken care of, kept informed, and included every step of the way. She never makes us feel like we're just another customer or another claim number. She genuinely cares, and that shines through in everything she does.
Shawnna is one of those people who makes dealing with the not-so-fun things in life a whole lot easier. She's always so sweet, patient, kind, and an absolute joy to work with. You can tell when someone truly loves what they do and takes pride in taking care of people, and Shawnna is the perfect example of that.
We are so grateful to have her in our corner. State Farm is incredibly lucky to have someone like her, and we feel just as lucky to have found her. If you're looking for someone who will treat you with kindness, go the extra mile, and make sure you never feel like you're navigating things alone, Shawnna is your girl!"
"Thank you so much for your wonderful feedback of us here at Nick Rome’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Nick Rome’s Insurance Team "
Jay Caldwell
October 30, 2026
"Caroline helped me save $$$"
"Thank you so much for the 5-star rating, Jay! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Nick Rome "
Nikole Fields
October 30, 2026
"Love this place. Fantastic customer service and I’m always taken care of no matter what I need."
"Thank you so much for the 5-star rating, Nikole! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Nick Rome "
Mike Irvin
October 9, 2026
"Wonderful staff; always professional and eager to help"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Vivian insurance team. "
Jake Brown
October 5, 2026
"Caroline truly did go above and beyond to help ensure complete customer satisfaction. She was very knowledgeable of the information she provided me with the questions I asked. I’d recommend anybody to use y’all just because of how great the service she provided."
"Hi Jake, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Vivian. If you ever need help, we are just a phone call away! - Your State Farm Agent, Nick Rome "
Mollie Jones
June 29, 2026
"Caroline is amazing! She is so helpful and gets the best rates!"
"Thank you so much for the 5-stars, Mollie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Nick Rome’s Team anytime."
Ashline Harding
April 15, 2026
"Caroline and her team Nick, & Shawnna were very helpful and knowledgeable on getting me a better price on insurance!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Casey Waters
March 9, 2026
"Caroline was incredibly helpful and an absolute pleasure to work with. Couldn’t be happier with my policy and the services. 10/10 would recommend to anyone!"
"Thank you for your kind review of State Farm Agent Nick Rome’s Team. We appreciate it!"
Travis Perdue
January 5, 2026
"The team up there always responds quickly and handles my insurance needs quickly. Caroline goes above and beyond to help me with the best coverage for the best price."
Taylor Wilson
December 23, 2025
"Caroline at State Farm was absolutely wonderful to work with. She was knowledgeable, patient, and took the time to explain everything. She made the entire process smooth and stress-free. I truly appreciate her excellent customer service and would highly recommend her to anyone looking for insurance!"
"Thanks Taylor!"
Britannica Brooks
December 4, 2025
"Mrs.Janet is the best so sweet and kind she is definitely a jewel to the company. I always look forward to hearing her voice when she calls."
"Thanks so much Britannica!"
Debbie Benedek
December 1, 2025
"Caroline was fantastic. She worked diligently to help me find the policies for my auto and home that would fit my needs. I give her A+ for customer service!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tamantha Boatman
October 9, 2025
"Caroline and other staff members were very helpful and got the job done quickly and efficiently, and was able to provide better coverage for lesser amount"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Charles Garrett
October 2, 2025
"10/10 for Skylar, she might be new, but she's a true pleaser. She went above and beyond to help me resolve my issues."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Michael Schauf
August 15, 2025
"Janet Stanley was very helpful"
"She is the best! Thank you!"
Carri McLain
August 1, 2025
"Above and beyond service, you won’t find a better more comprehensive plan at a better price point. Nick has a fabulous team here. Janet made the process of finding the right plan for my needs and budget seamless and effortless. I highly recommend reaching out to this team for your insurance needs."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Chad C
July 30, 2025
"Great service, every time. There is not another company that is any better than the folks at Nick Rome."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kole H
July 30, 2025
"Caroline helped me save a lot of $$"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Venessa Jones
May 23, 2025
"Caroline Harville help me so much and got the best quote and savings."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
WENDY SAPP
April 16, 2025
"Pam was such a help! She took care of everything I needed. I transferred from another insurance company because of her."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Adam Hutchison
February 26, 2025
"Caroline was very much knowledgeable and helpful to me in getting my task done."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Gail “Gail Arlene” Harper
February 19, 2025
"Caroline was so good 👍 I cancelled my previous policy with progressive. She Added coverage and I still saved over $300+ 5*****
Thank you"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"